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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-20-2024 12:47 AM

HP Recommended
Product: HP Color LaserJet Pro MFP 3301cdw
Operating System: macOS 12.0 Monterey

Scanning from the flatbed creates error C1.BF.FC.0B, which requires a restart. After restart, the first page scans fine. The error consistently happens while scanning the second page. The firmware has been updated. Uplug, Restart, and Factory reset have been tried without success.

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1 person had the same question
1 REPLY 1

‎10-22-2024 06:16 AM

HP Recommended

Hi @AU24 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

Please click here for troubleshooting steps.

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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