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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-06-2025 09:27 AM

HP Recommended

I have a problem with my scanner, error 22!

 

Do you have a solution for me?

1 REPLY 1

‎12-08-2025 08:08 AM

HP Recommended

Hi @Gilles28,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Error Code 22 in HP scanners typically means that there is an issue that the system is unable to automatically resolve. To address this problem, try the following steps:
 

Reset the Scanner:
 

  • Turn off the scanner.
  • Disconnect the power supply from the scanner.
  • Wait for about a minute.
  • Reconnect the power supply and turn the scanner back on.


Check Connections:
 

  • Ensure that all cables are properly connected.
  • Make sure that the USB or network cable is securely connected between the scanner and the computer.


Software Troubleshooting:
 

  • Restart your computer to see if that resolves the issue.
  • If the problem persists, uninstall and then reinstall the scanner software using the CD that came with your scanner or download the latest software from the https://support.hp.com/us-en.

    I hope this helps.

 

Take care and have an amazing day!
 

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Jerry_57

HP Support

I'm an HP Employee.


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