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‎10-04-2022 12:08 AM - last edited on ‎10-06-2022 07:01 AM by Retired

HP Recommended
Product: Envy printer 4500 series

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Scanner failed to open a connection - HP Support Community - 8499873

Reply:

Different printer and different OS but same problem.  Exactly the same message.  MacAir M1.  Envy 4500 printer.  OS Monterrey.  Prints just fine, but scanner does not find the computer.  Blue wireless light on steady.  Panel on printer recognizes the correct network.  I even got a nice little page Congratulating me on successful setup of wireless printer.  But it will not scan.  Used to scan just fine.

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