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Featured blog article:

Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎09-20-2026 03:47 PM

HP Recommended

Sorry for the late reply.  I did as you asked, disabling Windows Firewall completely.  I am receiving the same error message as before:

 

2026-09-20_14h42_34.jpg

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‎09-21-2026 09:35 AM

HP Recommended

Hi @rsaritzky,

 

Welcome to the HP Support Community! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


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