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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-16-2017 10:32 AM

HP Recommended
Product: HP Envy 4500 Series

Hi - the latest few documents I have tried to scan have broken down into four separate scans and then gone into my 'documents' folder.  Have tried changing the settings - but don't seem able to get it to scan as one single image.  Can anyone help please?

10 people had the same question
1 REPLY 1

‎11-17-2017 09:13 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Watch this resource on how to scan a document as a JPEG:

 

Scanning Tips:

HP Officejet Pro 8630

 

These tips also apply to the following printers : HP Deskjet 1010, 1510 & 2540, HP Envy 4500 & 5530, Officejet 4630 & 2620, Officejet Pro 8610, 8620, & 8630.

 

For more scanning tips, click here.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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