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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-26-2022 04:38 AM

HP Recommended
Product: HP DeskJet 2630 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi,

My scanner stopped working via wifi, but worked with USB cable for a while, but now it doesn't work at all.

I get a warning sign and Scanner function does not come up (wifi) and does not connect  when I try to use it.

Anyything is changed in klient side or scnning is a separate function now, while I have All-in-one?

 

Hope someone can help!

//

Category:
1 person had the same question
1 REPLY 1

‎03-01-2022 10:36 AM

HP Recommended

@AxH

 

Welcome to the HP support community.

 

What error message are you getting while scanning?

Did you make a copy and check if that works fine?

 

Meanwhile:-

Check the scanner bar functionality: partially lift the scanner lid, and then press the Copy button or icon. If the scanner light does not illuminate or move across the glass then it should be a scanner issue.

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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