Scanner light blinking

[Jaime35]

Hi,  the Envy 7255e printer, I notice the scanner light (under the glass plate) is or seems to be always on in a white flashing mode when even the cover is down and it is in idle mode,  There is NO activity, is that supposed to be like that?

Thanks

[sandytechy20]

@Jaime35 

Welcome to the HP support community.

I understand that your printer scanner light is blinking, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers