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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

Thanks!  I will try the USB cable first.  That would strongly support your other connectivity suggestion.  I'll have to buy a cable and do that. 

 

I appreciate your input!

HP Recommended

Hi 5520 will not connect to Internet when scan, everything else works perfect.

HP Recommended

Connected direct wireless, scan will not connect to Internet error 403.

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