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- HP Community
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- Scanning, Faxing, and Copying
- Re: Scanner not saving multiple pages in to single pdf

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07-14-2023 03:43 AM
HP Laser MFP 138fnw printer scanner is not saving multiple pages in to a single pdf. Help me
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Accepted Solutions
07-17-2023 01:51 PM
Hi @aarkayjs,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Please follow the steps listed below:
1. Check the following requirements for a multi-page document or photo scanning into one PDF file:
- To save multiple photos into one file, you must use the PDF document-related shortcuts.
- Use a resolution setting of 300 DPI or lower.
2. In HP Scan, select the Save as PDF or Document to File shortcut to scan the item.
- If you scanned multiple pages from the ADF, click Save. All pages automatically save into a single file.
- If you scanned from the scanner glass, load the next page or photo on the glass, and then click the plus button in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, and then click Save.
3. Confirm that PDF is selected in the Save as type menu, change the file name and the folder you want to save the scan to, and then click Save.
4. To view your scan, open the folder in which you saved the scan, and then double-click the file.
You may also check this document.
I hope this helps and have a nice day ahead.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
07-17-2023 01:51 PM
Hi @aarkayjs,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Please follow the steps listed below:
1. Check the following requirements for a multi-page document or photo scanning into one PDF file:
- To save multiple photos into one file, you must use the PDF document-related shortcuts.
- Use a resolution setting of 300 DPI or lower.
2. In HP Scan, select the Save as PDF or Document to File shortcut to scan the item.
- If you scanned multiple pages from the ADF, click Save. All pages automatically save into a single file.
- If you scanned from the scanner glass, load the next page or photo on the glass, and then click the plus button in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, and then click Save.
3. Confirm that PDF is selected in the Save as type menu, change the file name and the folder you want to save the scan to, and then click Save.
4. To view your scan, open the folder in which you saved the scan, and then double-click the file.
You may also check this document.
I hope this helps and have a nice day ahead.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!