-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
I switched from Windows 10 on desktop to a Lenovo Laptop (Yoga 9i) with Windows 11. My printer was working fine for both printing and scanning on the desktop, but now the scanning does not work. Printing works fine. If I use HP Scan, it does not recognize the printer. When I use HP Smart, it shows the printer ready but when I try to scan, I get the message:
The printer is on and ready. I have tried restarting the computer and printer. For a brief period, the scanner worked through HP Smart, but now back to the same problem. I tried using the HP Print and Scan Doctor, but it could not find and correct the issue so referred me to the HP customer care where I can't find anyone. Hope some one has the anser to this problem.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community