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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

My printer is working fine to print, but the scanner is not.  I recently updated both my Mac OS to Tahoe, and the HP app. When I try to scan, it says printer is not available.  It was suggested that I remove the printer and re -add it, but I can not figure out how to do that, I only find a place to add a printer on the app.

1 REPLY 1
HP Recommended

Hello @DorahL 

 

Please, install the printer below:

 

HP printer setup (Mac built-in driver) | HP® Support

 

Best regards


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