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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-16-2016 04:08 AM

HP Recommended
Product: HP Deskjet 2050 series- J510a
Operating System: Microsoft Windows 10 (64-bit)

hii guyss 

I'm facing problem of vertical black streaks all over scanned page while scanning

it was properly working before i screwed up on scanning original released book

i just want to know is it damaged due to scanning book or dust layer has made it like that

 

what should i do with my scanner please help me

i have also attached scanned page of vertical black streaks

vertical black streaks scanned page .jpg 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-16-2016 03:39 PM

HP Recommended

Hi @JAYESH95

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I understand that you are having issues with scanning on your printer.

 

I’d love to help!

 

Follow the steps in the below link to resolve this issue.

 

http://hp.care/2f5DXH6

 

Please post your results, as I will be looking forward to hearing from you.

 

Good day! Take care!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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1 REPLY 1

‎11-16-2016 03:39 PM

HP Recommended

Hi @JAYESH95

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I understand that you are having issues with scanning on your printer.

 

I’d love to help!

 

Follow the steps in the below link to resolve this issue.

 

http://hp.care/2f5DXH6

 

Please post your results, as I will be looking forward to hearing from you.

 

Good day! Take care!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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