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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Officejet Pro 8610
Microsoft Windows 10 (64-bit)

I have an Officejet PRO 8610. In the past, I used printer software for scanning and I was able to scan at 600dpi. But for a few months now, software seems to be overridden by HP Smart, and with HP Smart, highest scanning option is 300dpi. This is simply not enough for some of the docs I need to scan. How can I get back to the 600dpi I used to be able to scan .

is there a way to get back to the 600dpi scanning mode?

Thanks!

 

 

2 REPLIES 2
HP Recommended

@Swissboy1 

 

Please try HP Scan Extended using the following software


              ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Once it's downloaded and installed, for Windows 10:


(a) Hit Win key,
(b) Scroll down to HP group/folder,
(c) Double click "HP Scan Extended"


You can put a shortcut on Taskbar or Desktop


Regards.

BH
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HP Recommended

Thank you for your response - can you pls check the link you attached for HP Scan Extended. It doesn't seem to work. Alternatively, can you guide me where I can find the the software download page? I couldn't find it. 

 

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