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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Officejet Pro 8610
Microsoft Windows 10 (64-bit)

I have an Officejet PRO 8610. In the past, I used printer software for scanning and I was able to scan at 600dpi. But for a few months now, software seems to be overridden by HP Smart, and with HP Smart, highest scanning option is 300dpi. This is simply not enough for some of the docs I need to scan. How can I get back to the 600dpi I used to be able to scan .

is there a way to get back to the 600dpi scanning mode?

Thanks!

 

 

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