When scanning using the document feeder in the HP SMART app, sometimes random pages are skipped. .For instance, yesterday I scanned a four page document. Page 2 did not scan. I did not receive any error messages. I also scanned a 6 page document. Pages 4 and 5 were skipped. I was not using two sided scanning for either document
Watch closely to the paper feeding in while scanning, it is possible that the separation pad that is supposed to ensure only one page at a time is getting worn and allowing 2 pages to stick together. If you happen to have a feature called blank page skip it could be that there is not enough information on a page for the scanning software to recognize that the page is not blank.
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