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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-26-2016 02:09 AM

HP Recommended
Product: Hp Deskjet Ink Advantage 4625
Operating System: Microsoft Windows 10 (64-bit)

Using the feeder, a black vertical line on the left side, shows on each scanned page

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-26-2016 03:52 AM

HP Recommended

The Automatic document feeder (ADF) has its own glass area. I suggest getting a bright flashlight and examine the area corresponsing to where the line is, almost certainly is a spot on the thin glass strip that happens to be in just the right spot.

 

Here is a link to the user manual:

 

http://h10032.www1.hp.com/ctg/Manual/c03345663

 

Refer to page 27, Clean the ADF section for instructions to clean the ADF Glass.

 

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2 REPLIES 2

‎06-26-2016 03:52 AM

HP Recommended

The Automatic document feeder (ADF) has its own glass area. I suggest getting a bright flashlight and examine the area corresponsing to where the line is, almost certainly is a spot on the thin glass strip that happens to be in just the right spot.

 

Here is a link to the user manual:

 

http://h10032.www1.hp.com/ctg/Manual/c03345663

 

Refer to page 27, Clean the ADF section for instructions to clean the ADF Glass.

 

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Say "Thanks" by clicking the Kudos (Thumbs up) button in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

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Please mark the post that solves your problem as "Accepted Solution"
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‎06-28-2016 08:38 AM

HP Recommended

Happy that my suggestion was able to help you to resolve the issue. Thanks for the kudos and marking the issue as resolved.

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