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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
ENVY 5640
Microsoft Windows 10 (64-bit)

Have a ENVY 5640 ....

I wish to scan some 35mm colour negatives ... for onwards editing in Lightroom.

 

Is there a 'good' way to get best possible resolution of the negative.

I went to Software & Drivers - it has installed lastest driver - but no 'full package as it used to do'

 

I  also have HP Scan & Capture installed

 

3 REPLIES 3
HP Recommended

You need to have a photo scanner that supports scanning 35mm negatives, everything else will not provide you with good result. Most printers don't support scanning negatives and slides.




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HP Recommended

Slightly confused ..... seen this video which shows how to scan negative.

Or is this not suitable for ENVY 5640

 

https://www.youtube.com/watch?v=X6m-V8HyKOY

 

HP Recommended

That video is for HP Scanjet 5590 that supports scanning negatives.




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