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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Office Jet Pro 8730 All in One
macOS 10.14 Mojave

Hi, 

 

I cannot get my printer to scan my 35mm negatives. Just wondering if anyone had tips of how to do this as I can’t find it in the manual anywhere. I’m assuming it has the capability to scan negatives due to the separate backlit scanning bed

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Accepted Solutions
HP Recommended

The printers in generally don't support scanning negatives. You need to have if you want good results device with a back illumination like HP Scanjet G4050, printers don't have that.

 

You can try some DIY but results can't match the one made with G4050

https://www.popphoto.com/gear/2011/07/how-to-scan-negatives-using-standard-scanners/ 




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3 REPLIES 3
HP Recommended

The printers in generally don't support scanning negatives. You need to have if you want good results device with a back illumination like HP Scanjet G4050, printers don't have that.

 

You can try some DIY but results can't match the one made with G4050

https://www.popphoto.com/gear/2011/07/how-to-scan-negatives-using-standard-scanners/ 




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HP Recommended

Thanks!

I guess my next question is what is that strip on the scanner for then? 

HP Recommended

If by strip you mean that part on the scanner lid that is a top scanner, it's is used for duplex copy/scan in single sheet pass. That model has top and bottom scanner that makes duplex copy/scan faster because both sides of the document are copied/scanned at the same time in one pass.




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