Scanning Multiple documents to one file

[LisaD21228]

We just set up the HP OfficeJet Pro 8715 and I downloaded the software onto my laptop but when I go to scan multiple pages it will not let me save them as one document.  I checked the settings and Merge is disabled but it is grayed out and will not let me check it to enable.  How do I change this as I need to scan 18 pages into one document.

[banhien]

Hi,

Please don't ask me why but please try

(a) Put document(s) face up on ADF,

(b) Open software and select Scan a Document or Photo,

(c) Select 1-sided or 2-sided for PDF

(d) Click Scan (ignore "Merge"). It will scan page 1, 2 ....

(e) At the end click Save

It will save all pages in one PDF file.

Regards.

[LisaD21228]

I have done that and it saves them as all individual pages, not as a single document. It creates a folder and each page is it's own document in the file folder.

[sabretooth04 · Accepted solution]

Scanning issues…

Please try this scan solution:
 
HP Scan Extended

For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

Now with HP Scan make sure you screen shows EXACTLY the following.  Must have 300 dpi set, Destination/File Type and hit the + sign to show more.  Make sure Separate file for each scanned page is unchecked.

Let us know.