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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-12-2017 01:54 PM

HP Recommended
Product: HP DeskJet 3700 All-in-One Pri
Operating System: Microsoft Windows 7 (64-bit)
How does one scan or copy a passport on this printer since it's a little thick and stiff.
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2017 11:46 AM

HP Recommended

Hello @mscholar - Greetings!

 

Thanks for reaching out! I would like to be of your assistance 🙂

 

This printer does not have a scanner bed. Hence, I am afraid you cannot make a scan of a passport or such thick material. 

You can only scan regular pages, envelopes and cards using this printer.

 

Visit us again if you have any concerns! Thank you!

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

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1 REPLY 1

‎01-13-2017 11:46 AM

HP Recommended

Hello @mscholar - Greetings!

 

Thanks for reaching out! I would like to be of your assistance 🙂

 

This printer does not have a scanner bed. Hence, I am afraid you cannot make a scan of a passport or such thick material. 

You can only scan regular pages, envelopes and cards using this printer.

 

Visit us again if you have any concerns! Thank you!

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No
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