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Guidelines
Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Can a doc be scanned and saved without it being saved as a PDF? My 'save as' gives 2 options - save as .jpg, or PDF.

I have a HP Office jet 4650

Cast Care - Don't 'Take Care'
1 REPLY 1
HP Recommended

@mlee1205 

 

Welcome to the HP English Community --

 

Scanned content can be saved as any file type supported by the particular application or software you are using to Scan and Save that content.

 

Available Apps and Software depend on the Operating System / version.

 

PDF and Photo / Image / .jpg are typical of the options offered by (for example) HP Smart (Windows or Mobile) or Microsoft Photos. 

 

HP Smart paired with an eligible printer and upgrades to the app can save documents as searchable text or to Cloud storage as Word (.docx).

 

Saving as a Word document requires software that understands the Word document format.

 

Search for "Scan to Word" (or similar) using your favorite browser and search engine.

 

What else?

 

FYI (For Your Information)

Newer HP "e" printers -- with the addition of HP+ service contract or using an eligible non-e printer model - can scan and save as Word (.docx), Searchable PDF, or Plain Text. 

 

NOTES >>

  • Your current older printer is not eligible for HP+ or HP Smart Advance features.
  • Your current printer might be eligible for other software options that support Scan to Word - search for information using your browser.

 

==========================================

 

Example - HP Smart - Windows - Scan - Preset = Document - Save

HP_Smart_Win_Scan_Document_Save_9HP_Smart_Win_Scan_Document_Save_9

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet 4650 All-in-One Printer series  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.