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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎05-28-2025 09:57 AM

HP Recommended
Product: HP OfficeJet 5745 e-All-in-One Printer
Operating System: macOS 12.0 Monterey

Using my HP Officejet 5745, How do I scan both sides of a small item on the same side of one page?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-29-2025 02:52 PM

HP Recommended

Hi @FlaMike 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

Your HP OfficeJet 5745 doesn't have an automatic duplex scanning feature, but you can still scan both sides of a small item onto the same side of one page manually. Here’s how:

 

Method 1: Using HP Smart App

  1. Open the HP Smart App on your Mac.
  2. Select Scan and place the first side of the item on the scanner glass.
  3. Scan the first side and save it.
  4. Flip the item over and scan the second side.
  5. Use the Merge or Combine feature in HP Smart to place both scans on the same page.

 

Method 2: Using Preview (Mac)

  1. Open Preview on your Mac.
  2. Click File > Import from Scanner.
  3. Scan the first side and save it.
  4. Flip the item and scan the second side.
  5. Use Preview’s editing tools to arrange both images on a single page.

 

Method 3: Using HP Scan Software

  1. Open HP Scan on your Mac.
  2. Select Document as the scan type.
  3. Scan the first side, then flip the item and scan the second side.
  4. Use HP Scan’s editing tools to combine both images onto one page.

 

Let me know if you need further assistance!

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 

View solution in original post

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1 person found this reply helpful
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3 REPLIES 3

‎05-29-2025 02:52 PM

HP Recommended

Hi @FlaMike 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

Your HP OfficeJet 5745 doesn't have an automatic duplex scanning feature, but you can still scan both sides of a small item onto the same side of one page manually. Here’s how:

 

Method 1: Using HP Smart App

  1. Open the HP Smart App on your Mac.
  2. Select Scan and place the first side of the item on the scanner glass.
  3. Scan the first side and save it.
  4. Flip the item over and scan the second side.
  5. Use the Merge or Combine feature in HP Smart to place both scans on the same page.

 

Method 2: Using Preview (Mac)

  1. Open Preview on your Mac.
  2. Click File > Import from Scanner.
  3. Scan the first side and save it.
  4. Flip the item and scan the second side.
  5. Use Preview’s editing tools to arrange both images on a single page.

 

Method 3: Using HP Scan Software

  1. Open HP Scan on your Mac.
  2. Select Document as the scan type.
  3. Scan the first side, then flip the item and scan the second side.
  4. Use HP Scan’s editing tools to combine both images onto one page.

 

Let me know if you need further assistance!

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
Reply
1 person found this reply helpful
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‎05-29-2025 06:35 PM

HP Recommended

Hawks_Eye,

Thank you for your detailed response to my question about scanning.  You recommended 3 different ways to tackle this issue, and they all seem very doable. I’m not able to mess with it right now, but I will in a few days.  Thanks again. 
Mike

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‎06-01-2025 08:03 AM

HP Recommended

@FlaMike 

 

That’s great to hear! I’m glad the suggestions seemed practical and doable. 

 

Take your time, and when you get around to trying them, I’m confident you’ll find a method that works best for you.

 

When you do test them out, feel free to share how it goes!

 

I’m always happy to troubleshoot with you whenever you need. Keep up the great work!

 

Regards,

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
Reply
Was this reply helpful? Yes No
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