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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
MFP M281
macOS 10.13 High Sierra

I have just pruchased a HP Coor Laser Jet Pro MFP M281 and have gone through the set up feature and all works except the Scan App, H\"HP Easy Scan" does not provide the option toscan form the Document feeder.  I am using a Macwith OS10.13.

 

How do I set this option?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@PhilipCoops

 

Thank you for being a part of HP Forums. This is a great place to get support, find answers and tips to your technical queries.

 

I believe we can select the scanner source as ADF(Automatic Document Feeder) in HP Easy Scan. Let's try these steps:

1.) Open HP Easy Scan.

2.) Click Presets and select Edit Settings.

 

3.) Click Source and select Document Feeder.

 

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

@PhilipCoops

 

Thank you for being a part of HP Forums. This is a great place to get support, find answers and tips to your technical queries.

 

I believe we can select the scanner source as ADF(Automatic Document Feeder) in HP Easy Scan. Let's try these steps:

1.) Open HP Easy Scan.

2.) Click Presets and select Edit Settings.

 

3.) Click Source and select Document Feeder.

 

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

HP Recommended

Thanks for prompt and clear response.  I have tried it and it works just fine.  As my partner would say, "You need to have a Mother's look"

 

Cheers,

HP Recommended

@PhilipCoops

 

You are welcome 🙂 Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us. Have a great day!

 

Senan6806


I am an HP Employee

HP Recommended

Can you give me info on how to fix this for a Windows based computer?  It doesn't appear to have the option from the printer itself.  Thanks!

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