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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-27-2017 05:54 PM

HP Recommended
Product: MFP M477
Operating System: Microsoft Windows 10 (64-bit)

I just purchased a MFP M477 color laser MFP.  I connected it to my PC via USB.  I found how to scan from my PC using HP Scan and how to scan from the printer using a shared network drive.  Is there no way to scan to the computer from the touch screen on the printer?  I was hoping that I could tap scan > PC and have it go directly to my computer from the printer.  Otherwise I need to connect it to my network as well, setup a share, and use that option if I want to scan directly from the printer.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-28-2017 07:37 AM

HP Recommended

Hi,

Laserjet printers do not support Scan to Computer, meaning you may only initializae a scan from the computer for a USB connection.

 

You may indeed use the Scan to Network folder option indeed by connecting the printer to your network and setup a shared folder. to scan directly from the front panel

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

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1 REPLY 1

‎04-28-2017 07:37 AM

HP Recommended

Hi,

Laserjet printers do not support Scan to Computer, meaning you may only initializae a scan from the computer for a USB connection.

 

You may indeed use the Scan to Network folder option indeed by connecting the printer to your network and setup a shared folder. to scan directly from the front panel

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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