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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Office Jet Pro 8710
Microsoft Windows 10 (64-bit)

The Scan icon on the touch screen is scan to USB.  How can I change this icon to SCAN?

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.  Need to enable Scan to Computer via the HP FULL software.

Can you download and install the HP FULL Solution Software for your operating system:
https://support.hp.com/sg-en/drivers/selfservice/swdetails/hp-officejet-pro-8710-all-in-one-printer-...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=vOazXjhVeIc

 

Enable Scan to Computer

https://www.youtube.com/watch?v=YRnUcDybWbQ

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to download and install the full feature software for the HP Officejet Pro 8730, send a Test Print as well as setting the Scan to Computer feature (@ time 5:55) The full featured software
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to enable the "Scan to Computer" feature for your HP Printers. The full feature software must be installed on your computer before this can be done. This other video will show you how to
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