• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎02-09-2019 12:55 PM

HP Recommended
Product: HP Envy 7640 All in One Printer
Operating System: Microsoft Windows 10 (64-bit)

My HP Envy 7640 when scanning has a  printed line that goes down the side of it and I have tried everything to fix it so now here I am on the forum asking for help cause I am at whits with fixing it the problem just started a few weeks ago not sure if there was an update that has cause it or not but if anyone can help me find a solution in fixing it would be appreciated. I have unistalled and reinstalled all software and drivers for the printer and still it is doing it. 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-09-2019 06:01 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this resource to see if it helps:

 

HP AiO Printers : Resolving Vertical lines or bands on copied or scanned document

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-09-2019 06:01 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this resource to see if it helps:

 

HP AiO Printers : Resolving Vertical lines or bands on copied or scanned document

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎02-13-2019 07:26 PM

HP Recommended

What is happening is a printed line on the edge of anything I scan whether it be on the flatbed or the tray I can not seem to figure it out. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.