Scanning is not complete A4

[AsmaSid]

Hi,

I am facing a problem with my new HP 3 in 1 Printer 3635. Whenever i am trying to scan any page, Scanner is not able to scan the complete A4. It always leaves 1cm from the footer. I have official documents to scan and the footer is always missing/ Please advise if anyone has faced this or any specific settings are required to change?

PS: pls note i am keeping the A4 page aligned as per the scanning tray and the scanning rod doesnt go till the end.

Thanks

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Forums.

Can you download and install the FULL feature printer software from HP for your operating system:

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Start your Scan software, ensure that the page size is set to "Entire Scan Area" and your Source is "Flatbed", then scan again.

Here's more scanning tips for you:

Scanning for Dummies

Hope that helps.

[AsmaSid]

Thank you for your reply. i have tried and found the entire scan area. Wish i can set it as default as i have to select the option everytime i do the scan. 🙂

Thanks for the help.

[greenturtle]

Hi @AsmaSid

This example will show you how to create scan shortcuts.  You can set it as a default scan and do not need to do that each time you scan.

Create a scan shortcut and high resolution scans

Hope that helps!