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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-10-2016 07:11 AM

HP Recommended
Product: HP Deskjet Ink Advantage 3635
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I am facing a problem with my new HP 3 in 1 Printer 3635. Whenever i am trying to scan any page, Scanner is not able to scan the complete A4. It always leaves 1cm from the footer. I have official documents to scan and the footer is always missing/ Please advise if anyone has faced this or any specific settings are required to change?

 

 

PS: pls note i am keeping the A4 page aligned as per the scanning tray and the scanning rod doesnt go till the end.

 

Thanks

 

 

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