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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-10-2018 04:36 PM

HP Recommended
Product: HP Envy Photo 7855
Operating System: Microsoft Windows 10 (64-bit)

Is there a way to scan a piece of paper - whether it's plain copy paper, cardstock, or the brightest it is, to be the same color when it's scanned?

For example, I draw images and like to make greeting cards, logos, etc. out of them. The problem is though is that after I have scanned the  paper itself with the drawing, the image has a grayish background. In order for me to get rid of it, I have to brighten the image itself, but, that takes away from the original color of the design.

 

I use colored pencils to create the designs, by the way. I don't know if that matters.

 

Does anyone have any suggestions for me? I would really appreciate it!

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-10-2018 05:40 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Not sure if this will help but worth a shot:

 

HP Envy Photo 7855: Scan a document to PDF with enhancements

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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3 REPLIES 3

‎11-10-2018 05:40 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Not sure if this will help but worth a shot:

 

HP Envy Photo 7855: Scan a document to PDF with enhancements

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎11-15-2018 08:18 PM

HP Recommended

Thanks so much! I really appreciated it. I can't believe the difference!

Was this reply helpful? Yes No

‎11-22-2018 07:09 PM

HP Recommended

Hi @passionate1973,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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