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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Scanning issue

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08-24-2016 11:04 PM
I can copy with my scanner/printer and I can print. But I can't scan photos into my computer. And I can't figure out why.
Solved! Go to Solution.
Accepted Solutions
08-25-2016 06:54 AM
Hi,
Thanks for using the HP Forums.
Can you download and install the FULL feature printer software from HP for your operating system:
http://support.hp.com/us-en/drivers/selfservice/hp-deskjet-f4400-all-in-one-printer-series/3742084/m...
Once you have downloaded and installed the FULL feature software, you will be able to print and scan (photos).
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
08-25-2016 06:54 AM
Hi,
Thanks for using the HP Forums.
Can you download and install the FULL feature printer software from HP for your operating system:
http://support.hp.com/us-en/drivers/selfservice/hp-deskjet-f4400-all-in-one-printer-series/3742084/m...
Once you have downloaded and installed the FULL feature software, you will be able to print and scan (photos).
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"