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HP Officejet Pro 8620 e-All-in-One Printer

When I scan a document that is 8 X 14 instead of 8 X 11, only the top portion (8 X 11) is scanned. Isn't there a way for the scan to automatically determine the size of the page? I thought my scanner did that in the past. 

 

Right now, the only way I see to do this is to go into the HP Printer Assistant software, open the Scan a Document dialog, and manually change the page size to 8X14. And then remember to go back and change it back to 8X11.

 

Thanks.

1 REPLY 1
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Hi,

You may change the settings and save another shortcut for the Legal size, you should see a save option below the Scan Shortcuts list within HP Scan.

 

Also, look for any Auto-Detect Paper Size option within the list, which might be available based on the software version.

 

You may also download and use the HP Scan Extended software which offer auto-detect capabilities, I am not sure if your original scanner software offer a such, which generally became available in newer versions:
https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/hp-scan-extended-download/m-p/8475687/highligh...

 

Shlomi



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