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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
pavillion 6700
Microsoft Windows 10 (64-bit)

I want to scan and create a multipage document into one file. I can not find any information on how this is done. Please help.  I use HP Envy 5660. I have the lastest software updates including HP for both laptop and printer scanner.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello ADM,

If you still have the HP Printer Assistant on your devices (I say still, because it has disappeared from mine), you can click on scan, select one of the shortcuts, for example “Save as PDF.”  Scan the first page, then an icon appears in the lower left (see illustration below).  Highlight and it says, scan another document.  When you click “Save,” the second and subsequent pages will appear in the PDF document.  You would save that to a file folder.

 

The scan function on the front display panel doesn’t do that, but you could save individual pages and save them into a Word file, PDF file, etc.

 

The HP Printer Assistant is opened by clicking its icon on the desktop, it looks like a picture of the printer.  Also find it in the Charms, clicking on HP and it should be in the list.  My computer has none of that any more.  It’s disappointing that HP can’t fix it.

 

I am not an HP employee; just searching for helpful answers for queries on the forum.

 

A reply is greatly appreciated, if suggestions help or not, as the multitude of volunteers on the forums respond to lots of queries, which requires a great deal of time.  Good luck.

 -------------------------------------------------------------------------------------------------

SCAN.PNG

The above illustration shows the icon in lower left to add another page.  After all pages are scanned, click Save and it opens as a multipage document, for example as a PDF document.  

 

 -------------------------------------------------------------------------------------------------

SCAN IN PRINTER ASSISTANT.PNG

The above illustration is the HP Printer Assistant, clicking on Scan a Document or Photo will open a list of shortcuts.

View solution in original post

3 REPLIES 3
HP Recommended

Hello ADM,

If you still have the HP Printer Assistant on your devices (I say still, because it has disappeared from mine), you can click on scan, select one of the shortcuts, for example “Save as PDF.”  Scan the first page, then an icon appears in the lower left (see illustration below).  Highlight and it says, scan another document.  When you click “Save,” the second and subsequent pages will appear in the PDF document.  You would save that to a file folder.

 

The scan function on the front display panel doesn’t do that, but you could save individual pages and save them into a Word file, PDF file, etc.

 

The HP Printer Assistant is opened by clicking its icon on the desktop, it looks like a picture of the printer.  Also find it in the Charms, clicking on HP and it should be in the list.  My computer has none of that any more.  It’s disappointing that HP can’t fix it.

 

I am not an HP employee; just searching for helpful answers for queries on the forum.

 

A reply is greatly appreciated, if suggestions help or not, as the multitude of volunteers on the forums respond to lots of queries, which requires a great deal of time.  Good luck.

 -------------------------------------------------------------------------------------------------

SCAN.PNG

The above illustration shows the icon in lower left to add another page.  After all pages are scanned, click Save and it opens as a multipage document, for example as a PDF document.  

 

 -------------------------------------------------------------------------------------------------

SCAN IN PRINTER ASSISTANT.PNG

The above illustration is the HP Printer Assistant, clicking on Scan a Document or Photo will open a list of shortcuts.

HP Recommended

Thank you for getting back to me. Appearently HP has updated the printer software, but left the older version shortcut on my desktop. I had to play around a bit and discovered the newer version. Once I opened it I was pretty easy to scan and save  my multi page scan and save it to a file of my choice.  I do really appreciate the info you post here because it reinforses what I discovered in another form, but also provides a solution to other who seek it.  Thank you so much. 

HP Recommended

Hello again ADM,

That's wonderful that you are operational.  Thank you for replying.  It provides satisfaction for the effort.  You might click the thumbs up beside one of my posts and the Solved button for others who might be interested in the problem to see the thread.

 

Possibly you have Windows 10 Home Edition.  I didn't add that on my laptop with that version, I also can use the HP Printer Assistant.   So I can use the P.Asst on that computer.  You can see that the P.Asst. has many features that are desirable and useful.

 

I also didn't specify on the PC that  it's Win 10 Professional.  I've spent hours and days trying to figure it out without success.  The PC does scan one document at a time from the front display panel.

 

Thanks again and good luck with your scanning projects.

Bye,

Rich

 

 

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