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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎08-12-2025 07:50 AM

HP Recommended

Trying to scan multiple documents , I scan one page and then change page and  press add.

but only one page ever scans

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2 REPLIES 2

‎08-13-2025 01:58 PM

HP Recommended

Hi @Alexandra40,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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‎08-18-2025 08:02 AM

HP Recommended

hi, 

the printer/scanner i am using is a HP envy6120e series.

 

I am wanting to scan multiple documents and am having issues.

I can no longer scan using the display screen on the device, I can only scan instructing from my computer but cannot seem to find how to scan multiple docs.

i have a pullout tray at the front of the printer but unable to feed the scanner from here only the flatbed glass.

hope you can help.

 

thanks

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