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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-19-2019 07:10 AM

HP Recommended
Product: HP OfficeJet Pro 8175
Operating System: Microsoft Windows 10 (64-bit)

Is there any way, outside of downloading additional software to scan multiple pages from the ADF into individual pdfs. As far as i can tell the ability to do this through settings was completely gutted in the last year or so, i cannot even change my ADF settings to save as JPEGs.

2 people had the same question
3 REPLIES 3

‎12-19-2019 11:11 AM

HP Recommended

Hi,

Open the HP Officejet Pro 8710 software and click on Scan a document or photo.

Select the Save as PDF shortcut and press More >> on the top-right side.

Open the Destination tab and then click the File Type drop-down menu.

Check the box next to "Separate files for each scanned page" and press OK.

Click the Save icon near the shortcut name, or create a new scan shortcut to save the changes and scan using that shortcut.

 

Shlomi



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1 person found this reply helpful
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‎12-19-2019 11:45 AM

HP Recommended

Shlomi,

 

Thank you for your reply, i believe I am missing something. As far as I know, the only tools i have available to me to operate the scanner are the "HP Smart" App, and the "Windows Fax and Scan" application. I am unable to find any "save as pdf" shortcuts from either of these applications, I am however, able to individually save documents scanned in from the "Windows Fax and Scan" application as JPG files, but am unable to change the file type to PDF. Thank you in advance for any further assistance.

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‎12-19-2019 11:58 AM

HP Recommended

You are missing the HP Software which provide more advanced options.

 

Follow HP Easy Start by selecting to install the HP Basic or Full Feature software, then follow my steps above:

https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart_10_5_4216_12.exe

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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