-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
HP Recommended
Welcome to the HP English Community --
Scanning with this printer is meant to be done using an application or scan software on your device (computer, tablet, phone).
The printer does not include an Automatic Document Feeder.
If you wish to scan more than one page, you must "add page" using the method available in your application or scan software.
@thomas1168t wrote:I have an HP Envy 6055e printer/scanner and I'm trying to scan some paperwork and I cannot.
"Cannot" means something is not right, of course --
We do not have enough information about what you are doing to guess what is going on.
Perhaps read the how-to document -- it is a good starting point.
Next, if you need more help,
Provide additional details about your situation.
Telling us more about what you are doing and how it is not working can help us understand how -- and if - we can help.
HP Document - How to Scan
HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support
Product / Printer Model: HP ENVY 6055e All-in-One Printer
Operating System: ?
Software / Application: ?
Connection Type: ?
Content / File Type: ?
Job type: Scan
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP ENVY 6055e All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community