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- Scanning software can't find ENVY 4520

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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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08-22-2022 09:40 AM
Operating System: Microsoft Windows 10 (64-bit)
Have used ENVY 4520 for years. Sometimes the scanning software can't find the device. In the past, a simple restart solved the problem. Now that doesn't work and I can't scan from the computer at all. The print from computer function works fine for all applications. My printer/scanner is USB connected (no wi-fi).
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