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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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howardfredrics
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Scanning to Shared Network Folder on OfficeJet Pro 9025

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HP OfficeJet 9025e
Mac OS X 10.10 Yosemite

I have just purchased an HP ScanJet Pro 9025e for my mac computers running OSX Yosemite 10.10.5.  After discovering to my horror that HP has NO MAC DRIVERS for this model, it occurred to me that I might be able to do my scans to my Macbook using a shared network folder.  

I've tried using the EWP Scan to Network Folder feature to no avail, as I keep getting credentials errors (Incorrect credentials. Check your username/password and try again).   

I have properly set up sharing, am typing in the correct network address, but no luck.

I've read many posts on this and have tried following all of the various suggestions I could, including using both IP address and computer name, forward and back slashes in the network path, and still I get nowhere.  

Does anyone else have a suggestion that works on Yosemite?  How much longer must we wait for Mac drivers?

Thanks in advance!

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TEJ1602
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@howardfredrics

 

Thanks for replying!

 

Here is a knowledge base article https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Scan-to-Network-Folder-Setup-for-Officejet-Pro... that can help you with the scan to network folder setup.

 

Let me know the outcome.

TEJ1602
I am an HP Employee

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TEJ1602
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@howardfredrics, Welcome to HP Support Community!

 

I see that you're trying to scan to the network folder, as there are no drivers available this is not a viable option.

 

Alternatively, you can set up smart tasks using the HP Smart App. Refer to the document HP Printers - HP Smart: Use Smart Tasks for help.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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howardfredrics
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Thank you, but this is not quite accurate.  While there are no mac drivers, scan to network folder does work.  The key setting is that once a network path to the shared folder is established, you must set your printer time to GMT timezone.  Without that, there is a software bug that prevents successful authentication to your networked computer.
My only issue thereafter is selecting between single and duplex for adf scanning.  The usual method of selecting 2 sided on the printer's front panel must be replaced with creating two different settings profiles within web interface and then you can select the profile from the printer.
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TEJ1602
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@howardfredrics

 

Thanks for replying!

 

Here is a knowledge base article https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Scan-to-Network-Folder-Setup-for-Officejet-Pro... that can help you with the scan to network folder setup.

 

Let me know the outcome.

TEJ1602
I am an HP Employee

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howardfredrics
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Indeed, this article is precisely the resource that I found that guided me to changing the printer's time to GMT time zone, and which solved the problem for me, at least.  I don't know why other users may have continued to experience problems, but clearly, this klugey solution is not ideal and HP needs to get its act together by developing correct drivers with Apple to support ALL reasonably recent (i.e. Yosemite and beyond) operating systems.  Until then, I will advise my colleagues to stay FAR away from this product.

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TEJ1602
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@howardfredrics

 

Will definitely pass on the feedback to the concerned team.

 

Thanks!

TEJ1602
I am an HP Employee

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