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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ENVY PHOTO 7855
macOS 10.14 Mojave

I want to scan photos in TIFF and the HP Envy Photo 7855 only allows scanning to jpeg.  How do I convert from jpeg to tiff?  The jpeg files that I am scanning are too small.  How do I scan to a larger file?  Thanks for the help.

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

First install the FULL feature software:

HP Envy Photo 7855 | 7155 | 6255 Connect Printer Wirelessly Download & Install Software

 

Next, startup the HP Scan software and select "Everyday Scan", change the "Destination" to "Tif" and scan!

 

Save as Tiff on HP Photo Envy 7855.jpg

For more scanning tips on this printer, these resources will be useful:

 

HP Envy Photo 7855 : Scan a document to PDF with a specified filename & date & time

 

HP Envy Photo 7855: Scan a document to PDF with enhancements

 

HP Envy Photo 7855 : Scan a document to PDF with a small file size

 

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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