Scanning to Word

[debreos]

Have just installed Office Jet 3831. Running Windows 10. Office 365.

Have no option to scan to Word - menu only shows me JPG or PDF. This is a problem when needing to send Word doc by email.

All drivers up to date. 

Advice will be gratefully received!

TIA.

[Dragon-Fur]

@debreos 

Scan to Word is not included in the printer software.

You'll need to purchase software that provides this feature.  There may also be free options available.  Remember to use discretion when considering free "anything" - protect your data and your information.

Still need help?  Want more information?  Search for solutions...

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type

Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

HP OfficeJet 3831 All-in-One Printer

Printer Specifications for HP OfficeJet 3830, DeskJet 3830, 5730 All-in-One Printers

 How to Scan (Windows)

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[debreos]

Thanks for the reply. Any suggestions as to the best software to buy? And would that software be a Windows application, accessed from the printer? Or an HP application?

Thank again, your time is appreciated.

[Dragon-Fur · Accepted solution]

@debreos 

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@debreos wrote:

Thanks for the reply. Any suggestions as to the best software to buy? And would that software be a Windows application, accessed from the printer? Or an HP application?

Thank again, your time is appreciated.

---

Regarding answer:

Printer Software does not support Scan-to-Word

You are welcome.

Windows software is typically not accessed via the computer control panel.   Office software and other windows options run on the computer.

I have a full installation of Office software - I just don't use "scan to word" .

You could opt to scan to PDF and then convert that PDF into Word.  I find this option particularly disappointing most of the time, even having really decent tools to accomplish the task does not mean the results are always satisfactory.

You could consider using OCR software to create an editable version of your PDF file.

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We are a world community of HP enthusiasts dedicated to supporting HP technology.

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[debreos]

Word conversion from PDF seems to be easiest option but have also downloaded (a9t9) Free OCR Software. Works well enough and allows editing.

Thanks again.

[Dragon-Fur]

@debreos 

You are welcome.

Yes, if you have Office installed, Word documents can be saved as PDF files.

For those reading:

Free OCR  Free OCR (from Paperfile)

How-to Use  Getting Started with FreeOCR

OCR to Word  http://www.ocrtoword.com/

Relevant Post:  Why can't I scan directly into a WORD document?

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From Microsoft Store: (a9t9) Free OCR Software

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Link and Download  NAPS2 

NOTES

• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Download, save, and install the NAPS2 software to use.

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