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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

I am trying to scan to a network folder, but the Smart Tank 7600 says no folder set up. How do I set up a network folder?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Alminibus,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that your HP printer says “no folder set up”. You need to first create a shared folder on your computer, then add that folder to the printer using the Embedded Web Server (EWS) or HP Smart (if supported).
 

Basic setup steps

Create a shared folder on your computer:
 

  • Create a new folder.
     
  • Open Properties for that folder.
     
  • Go to Sharing and share it with the appropriate users.
     
  • For scanning, the shared folder should have Read/Write access.

Open the printer’s Embedded Web Server:
 

  • In the printer’s Embedded Web Server, go to:

    • Settings > Network folder, or
       
    • Scan > Scan to network folder / Quick Sets, depending on the model.

Add the network folder:
 

  • Click the plus icon or New.
     
  • Enter:

    • Display name
       
    • Network folder path
       
    • Protocol: SMB (if shown)
       
    • Username and password for the computer/folder, if required
       
  • Optional: set a 4-digit Security PIN

Save and verify:
 

  • Click Apply, Save, or Save and Test.
     
  • The printer checks whether it can access the folder.

Important notes

  • The folder must be a shared network folder before the printer can use it.
     
  • For scan-to-folder use, the user account typically needs full read/write permissions.
     
  • If the folder later becomes unavailable, check whether the folder was moved, deleted, or the password changed.

 

I hope this will help.

 

Take care and have a good day.

I'm an HP Employee.


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And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Alminibus,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that your HP printer says “no folder set up”. You need to first create a shared folder on your computer, then add that folder to the printer using the Embedded Web Server (EWS) or HP Smart (if supported).
 

Basic setup steps

Create a shared folder on your computer:
 

  • Create a new folder.
     
  • Open Properties for that folder.
     
  • Go to Sharing and share it with the appropriate users.
     
  • For scanning, the shared folder should have Read/Write access.

Open the printer’s Embedded Web Server:
 

  • In the printer’s Embedded Web Server, go to:

    • Settings > Network folder, or
       
    • Scan > Scan to network folder / Quick Sets, depending on the model.

Add the network folder:
 

  • Click the plus icon or New.
     
  • Enter:

    • Display name
       
    • Network folder path
       
    • Protocol: SMB (if shown)
       
    • Username and password for the computer/folder, if required
       
  • Optional: set a 4-digit Security PIN

Save and verify:
 

  • Click Apply, Save, or Save and Test.
     
  • The printer checks whether it can access the folder.

Important notes

  • The folder must be a shared network folder before the printer can use it.
     
  • For scan-to-folder use, the user account typically needs full read/write permissions.
     
  • If the folder later becomes unavailable, check whether the folder was moved, deleted, or the password changed.

 

I hope this will help.

 

Take care and have a good day.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

HP Recommended

Many thanks Jerry. I will give that a go.

 

Kind Regards

Alan

HP Recommended

Thank you for the update.

Keep us posted.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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