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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
arthhh
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Scanning with HP Envy 4500

HP Recommended
Envy 4500
Microsoft Windows 10 (64-bit)

How do you scan a document with several pages into one file?

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Andr-1611
Level 15
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Hello @arthhh,
Welcome to the HP Support Community!

 

You can find the solution here: How to scan with an HP printer 

or you scan with App "HP Scan", then

 

Save as PDF 017-1.png

 

Hope this helps! Keep me posted.
Andreas

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arthhh
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I have HP Smart installed on my computer.  When I click on scan then preview, I do not get a screen with the choice to add additional documents.  What am I missing?

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arthhh
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When I click on preview I do not get the screen that will let me add documents to scan in one file.  What am I missing?

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Andr-1611
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Reminder: the resolution must be 300 dpi (ppi) or smaller!

Then multiple pages can be scanned. My recommendation is to set the resolution to 150 dpi.


    
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arthhh
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OK.  I changed setting to 150 DPI.  This time after scanning the first document, a plus sign (+) appeared.  It allowed me to add a second page to the file after scanning.  Problem solved!

Andr-1611
Level 15
Level 15
615 610 57 309
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excellent


If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!


    
I'm not an employee of HP, I'm as volunteer here.
Requests via Private Messages (PM) cannot be answered.
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