Scanning with an Officejet 5255

[abelmom]

I just set up my all-in-one printer, and  installed the HP Smart App. I got this printer specifically because of the scanning capabilities, and now I'm finding that all I can do is scan single documents. There is no option to save as a PDF, nor to create multi-page documents. Every time I've Googled or gone to HP Support, I get the same pre-created message about opening up the HP app, choosing "Scan", and changing the default settings. None of the windows pop up that these messages suggest, nor are there any "advanced setting" options for me change.

What is going on?

[KrazyToad]

@abelmom

Welcome to HP Community

I have gone through your Post and would like to help

You do have the option to scan multiple pages. You need to hit on the + sign after you scan the first page to add more pages

You can refer to this Link: https://support.hp.com/in-en/document/c04675142

Thank you

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