Scanning with hp desk jet 2620 serries without internet? / Only cable connection to pc

[PETRAsha]

hi, i am trying to scan with hp deskjet 2620, connected calbe to pc, 

i can not find th option of scanning in my pc, the device appears only as a printer, 

any suggestions?

[Hawks_Eye]

@PETRAsha,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Since your HP DeskJet 2620 is connected to your PC via a USB cable but only appears as a printer, you may need to install the correct drivers and software to enable scanning. Here’s what you can do.

Install HP Full Feature Software & Drivers

• Download the HP Smart or HP Full Feature Software and Drivers from HP’s official site:
  1. Go to HP Support
  2. Search for "HP DeskJet 2620"
  3. Download and install the Full Feature Software for your operating system.

Use Windows Built-in Scan Utility

• If drivers are installed but you don’t see a scan option, try using:
  • Windows Fax and Scan:
    1. Press Win + S and search for "Windows Fax and Scan".
    2. Click New Scan and see if your printer appears.
  • Windows Scan App (For Windows 10/11 users)
    1. Open the Microsoft Store and install the Windows Scan app.
    2. Open the app and check if your scanner is detected.

Check Device Manager

• Open Device Manager (Win + X → Device Manager)
• Expand Imaging Devices or Printers
• If your scanner is missing, reinstall the HP drivers.

Manually Add the Scanner

• Go to Control Panel > Devices and Printers.
• Right-click your HP DeskJet 2620, and look for a Scanner properties option.
• If missing, reinstall the drivers.

I hope this helps.

Take care and have a good day.

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Hawks_Eye

HP Support