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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
dj4
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Scanning with top cover open

HP Recommended
HP LaserJet MFP M129-M134
Microsoft Windows 10 (64-bit)

When I scan with the top cover open, I get an error message that there is a paper jam.

However, sometimes, when I turn off the printer, remove the power plug, and leave the cover open ... and then turn on the printer/scanner ... it scans with the top cover open!

 
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dj4
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Level 2
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HP Recommended

Also, it seems to help to turn off the HP, open the top cover, and then turn on the HP with cover up. Then. it usually lets me scan with the top cover open.

 
 
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