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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-13-2019 11:34 AM

HP Recommended
Product: Envy 4510
Operating System: Microsoft Windows 10 (64-bit)

What does Scanning to Shepherd mean?

1 REPLY 1

‎05-14-2019 07:59 AM - edited ‎05-14-2019 08:00 AM

HP Recommended

@Delcy, Welcome to HP Support Community!

 

To provide you with an accurate solution, I would like to know the following:

  • Where do you see this phrase " Scanning to Sheperd"?
  • How is the printer connected i.e., through USB/Wireless?
  • Would you like to scan to the computer from the printer front panel?

Keep me posted.

Cheers 🙂

TEJ1602
I am an HP Employee

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