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‎04-22-2022 02:03 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M281fdw
Operating System: Microsoft Windows 10 (64-bit)

Scans from the document feeder scan crooked, a few degrees clockwise. The paper seems to pass through evenly, but the resulting scans aren't straight, but tilted slightly to the right.  Is there anything I can do to fix this? The printer's our of warranty, if that matters.

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3 REPLIES 3

‎04-23-2022 12:31 PM - edited ‎04-23-2022 12:32 PM

HP Recommended

Hi @btreloar 

@btreloar wrote:

... The paper seems to pass through evenly...

Is the paper also straight in the ADF?

 

@btreloar wrote:

... The printer's our of warranty, if that matters.

Too bad!

 

 

  1. check, is the original straight?
  2. if the scanner lamp is not installed properly, then the scans will be skewed accordingly. It is a pity that only now this is noticed.
  3. with HP Scan you can correct such scans.
    But attention: set "dpi to 150" and  enable "straighten contents"

Otherwise there is no possibility!

 

Hope this helps! Keep me posted.
Andr-1611

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‎04-24-2022 03:37 PM

HP Recommended

Yes, the paper seems to feed perfectly straight. The crooked scanning has been an issue for quite awhile, though I'm not sure it's been this way since the printer was new.  I presume from what you said that there's no way for me to adjust the positioning of the scanner lamp, is that right?

 

If not, I'll try out your suggestion on "straighten contents" ... but Idon't find that option in HP Scan. Can you be a little more explicit??

 

Thanks!

Bill

 

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‎04-25-2022 01:50 PM

HP Recommended

Hi Bill,

@btreloar wrote:

...  I presume from what you said that there's no way for me to adjust the positioning of the scanner lamp, is that right?

Yes, only through a paid service.

 

Here is this option

Andr1611_0-1650915971256.png

If the option is grayed out, set the Input Format to "Detect Content on Page".

 

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
Was this reply helpful? Yes No
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