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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
OfficeJet Pro 8730
macOS 10.15 Catalina

Hi,

 

I would like to schedule faxes to be sent in the evening in order not to block any landline capacity.

 

When I send the fax from the device itself this works just fine. But when I use the same functionalyity via Print --> Fax on my Mac the scheduling only works as long as the Mac is turned on. How do I use the printers built-in buffer via the Mac's print command?

 

Thank you!

9 REPLIES 9
HP Recommended

@Cerfd, Welcome to the HP Support Community!

 

This is as per design. If you want to send a scheduled fax from the MAC, MAC should be powered ON. The data is transferred to the printer only at the scheduled time. Until then it is saved in computer's memory using the printer software. For more info on fax features, refer to page 51 of the user guide.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

Thank you for your reply!

 

Is there  way to send the fax from the built in web interface of the printer? It does not necessarily have to be via a Mac or PC.

HP Recommended

you can directly fax from the printer, refer to How to Fax

 

Let me know if this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

HP Recommended

Yes, and this very function has a scheduling function that is stored  on the device. Can I access this in a way so that I do not have to use the display on the device?

 

HP Recommended

You can easily send a single- or multiple-page black-and-white or color fax by using the printer control panel.

 

NOTE: Send single-page faxes by placing the original on the glass. Send multiple page faxes using the document feeder.

NOTE: If you need printed confirmation that your faxes were successfully sent, fax confirmation must be enabled. 

 

To send a standard fax from the printer control panel

 

1. Load your original print-side down on the scanner glass or print-side up in the document feeder.

2. From the printer control panel display, touch Fax .

3. Touch Send Now or send later 

. 4. Enter the fax number by using the keypad or by selecting from the phone book TIP: To add a pause in the fax number you are entering, touch * repeatedly, until a dash (-) appears on the display.

5. Touch Black or Color . If the printer detects an original loaded in the document feeder, it sends the document to the number you entered.

 

TIP: If the recipient reports issues with the quality of the fax, try changing the resolution or contrast of your fax.

 

Let me know if this helps!

HP Recommended

Unfortunately, using the printer itself is not an option.

 

Is there a way to access the function without manually interacting with the device?

HP Recommended

I am afarid not. were you able to check out the send fax later option on the printer?

 

We could do digital faxing but for schedule faxing the computer must be ON

HP Recommended

The function on the printer is not an option. People would have to print a document, wait for it to scan and trash what they just printed.

They'd be standing in front of the printer for ages...

HP Recommended

The product has its limitations.

 

I’d recommend you contact HP Phone Support in your region further for assistance.

 

Follow the instructions below to reach them:

 

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps!

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