Seems to take much longer to "scan through print" than my previous HP Deskjet 2542.

[Justameregirl]

I scan photos a lot. I previously had HP Deskjet 2542 Print-Scan-Copy. Easy to scan and edit. The scan/print steps were much easier, I needed a driver I can't find. My new HP Envy 6055 (series 6000) takes FOREVER. I don't know the category-can't find it anywhere. It does use the same cartridges. I'm thinking of returning it. Am I missing something? 

[sandytechy20 · Accepted solution]

@Justameregirl

Welcome to the HP support community.

Update the printer firmware

Here are the steps- Click here

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Justameregirl]

 I followed instructions to remove all printer related software, noting that the only thing I had to remove was the printer from Devices and Printers window. (?) I had connected the wireless WiFi and downloaded the  HP Smart app previously and things seemed to be OK, but slow. Rereading your reply, it appeared that I had not completely installed the printer, which I then did. Thanks for sending me in the right direction.

[sandytechy20]

@Justameregirl

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Cheers.