• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Smart Tank 7605 All-in-One
Microsoft Windows 11

Hello,

I bought a new 4-in-1 printer, the SmartTank 7605, because my OfficeJet Pro 6970 is defective. I need the fax function.

The document feeder of the 7605 does not support duplex scanning.

How can I send faxes with multiple pages that are printed double-sided?

 

Yours, Gerald

3 REPLIES 3
HP Recommended

@Rabbit00 

 

Welcome to the HP English Community --

 

True - this model lacks that nice automatic 2-sided scan feature.

 

Scanning Options (ADF)Single-sided

 

One solution:

Install the full driver printer software

AND

Use HP Scan to help manage the two-sided document and get it scanned into your computer.
(Page sides = 2-sided (Manual)

 

Next,

After the document is scanned into your computer,

Fax the content from the computer to the Fax recipient

 

 User Guide - HP Smart Tank 7600 series

Page 39 - To send a standard fax from the computer (Windows)

 

===========================================

How to get there from here...

 

NOTE

If you wish to skip the preliminary steps and how-to information,

Scroll down to section Download package is located on this web page

 

============================================

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

For example,

Topic:  Use the HP Smart app scan options

Section Scan multi-page two-sided documents (HP Smart app)

 

and / or

 

Topic: Frequently asked questions (FAQs)

Section:  How do I scan multi-page two-sided documents with the HP full-feature driver?

 

 

Windows

 

Install the full driver printer software.

Restart the computer and log in.

 

Next,

Optionally install the HP Universal Scan software.

Restart the computer and log in.

 

HP Scan is part of the full driver.

HP Universal Scan is a similar - stand alone scan software - updated format and features

 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

 

Install Printer Software

 

The differences can between the full driver and the Universal Scan software are subtle but important.

 

The Full Solution software is the full driver printer software.

 

The full driver printer software is the software used with "Scan to Computer".

Details are included later in this message.

 

Reinstalling?

 

  • Uninstall existing full driver printer software from Programs and Features.
  • If your printer includes a separate "help" in Programs and Features, uninstall that, too.
  • Restart the computer and log in.
  • If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

 

Download package is located on this web page:

HP Easy Start Printer Setup Software – Offline Use Only 

 

In general, the web pack should load -

Download package > Save > Right-Click on the installation Package > Run as Administrator

 

If / When asked, opt for the Full Driver / Full Software to be installed.

 

Using USB?  (Re)Connect when instructed to do so.

 

After the software is installed, Restart the computer and sign in. 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--= 

 

Optional -- Supported by your printer

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

 

HP Universal Scan - Full Feature Software and Driver 

 

If asked, opt for the Full Driver to be installed.

After the software is installed, Restart the computer and sign in. 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--= 

 

The installation of the full driver generally adds at least one or more shortcuts to the Desktop.

 

 Note Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

 

  • Printer Assistant – Where still supported as part of the full driver printer software
  • HP Scan Assistant – For those printers that no longer provide the Printer Assistant
  • HP Scan – Shortcut on Desktop named for the printer model
  • When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut

 

Important

 

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

 

OR

 

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

 

 

General Example - Windows - Desktop Shortcuts -

Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_4Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_4

 

 

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_15Programs_and_Features_Printer_Desktop_Icons_15

 

 

Example - HP Scan - Save as PDF - Menu - More > Destination > File Type

Main menu - right side - Page Side = "2-sided (Manual)"

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank 7605 All-in-One  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Perhaps I misunderstood you. However, 'HP Scan' is no longer supported and is deprecated. You referred to 'HP Smart,' but there is no feature that allows scanning double-sided documents using a single-sided ADF.

HP Recommended

@Rabbit00 

 

OK - Could be - I don't have rebuttal to your assertion that the HP Scan software is depreciated.

 

In so much that I am aware,

HP Scan is the current scanning software and is part of the full driver printer software package.

 

OK - I found it - the reference in my first post to HP Smart application is part of an excerpt from the How to Scan document.  HP Smart is indeed usable, though in the context of your situation HP Smart is even less ideal than HP Scan.

 

Reprint here - minus the mention of the application

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

For example,

 

Topic: Frequently asked questions (FAQs)

Section:  How do I scan multi-page two-sided documents with the HP full-feature driver?

 

-----------------------------------------------------------

 

I believe HP Scan is the best of a group of not-great options.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.