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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Send a double-sided fax with SmartTank 7605

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08-06-2024 10:55 AM
Hello,
I bought a new 4-in-1 printer, the SmartTank 7605, because my OfficeJet Pro 6970 is defective. I need the fax function.
The document feeder of the 7605 does not support duplex scanning.
How can I send faxes with multiple pages that are printed double-sided?
Yours, Gerald
08-06-2024 01:17 PM
Welcome to the HP English Community --
True - this model lacks that nice automatic 2-sided scan feature.
Scanning Options (ADF) | Single-sided |
One solution:
Install the full driver printer software
AND
Use HP Scan to help manage the two-sided document and get it scanned into your computer.
(Page sides = 2-sided (Manual)
Next,
After the document is scanned into your computer,
Fax the content from the computer to the Fax recipient
User Guide - HP Smart Tank 7600 series
Page 39 - To send a standard fax from the computer (Windows)
===========================================
How to get there from here...
NOTE
If you wish to skip the preliminary steps and how-to information,
Scroll down to section Download package is located on this web page
============================================
HP Document - How to Scan
HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support
For example,
Topic: Use the HP Smart app scan options
Section Scan multi-page two-sided documents (HP Smart app)
and / or
Topic: Frequently asked questions (FAQs)
Section: How do I scan multi-page two-sided documents with the HP full-feature driver?
Windows
Install the full driver printer software.
Restart the computer and log in.
Next,
Optionally install the HP Universal Scan software.
Restart the computer and log in.
HP Scan is part of the full driver.
HP Universal Scan is a similar - stand alone scan software - updated format and features
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Install Printer Software
The differences can between the full driver and the Universal Scan software are subtle but important.
The Full Solution software is the full driver printer software.
The full driver printer software is the software used with "Scan to Computer".
Details are included later in this message.
Reinstalling?
- Uninstall existing full driver printer software from Programs and Features.
- If your printer includes a separate "help" in Programs and Features, uninstall that, too.
- Restart the computer and log in.
- If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.
Download package is located on this web page:
HP Easy Start Printer Setup Software – Offline Use Only
In general, the web pack should load -
Download package > Save > Right-Click on the installation Package > Run as Administrator
If / When asked, opt for the Full Driver / Full Software to be installed.
Using USB? (Re)Connect when instructed to do so.
After the software is installed, Restart the computer and sign in.
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Optional -- Supported by your printer
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<
HP Universal Scan - Full Feature Software and Driver
If asked, opt for the Full Driver to be installed.
After the software is installed, Restart the computer and sign in.
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The installation of the full driver generally adds at least one or more shortcuts to the Desktop.
Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.
- Printer Assistant – Where still supported as part of the full driver printer software
- HP Scan Assistant – For those printers that no longer provide the Printer Assistant
- HP Scan – Shortcut on Desktop named for the printer model
- When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut
Important
Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable
OR
HP Scan Assistant shortcut > Manage Scan to Computer > Enable
General Example - Windows - Desktop Shortcuts -
Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_4
Example - Windows - Full Feature Software - Installed
Programs_and_Features_Printer_Desktop_Icons_15
Example - HP Scan - Save as PDF - Menu - More > Destination > File Type
Main menu - right side - Page Side = "2-sided (Manual)"
9025_HP_Scan_Menu_PDF_More_Destination_9
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
08-09-2024 04:40 PM
Perhaps I misunderstood you. However, 'HP Scan' is no longer supported and is deprecated. You referred to 'HP Smart,' but there is no feature that allows scanning double-sided documents using a single-sided ADF.
08-10-2024 09:04 AM
OK - Could be - I don't have rebuttal to your assertion that the HP Scan software is depreciated.
In so much that I am aware,
HP Scan is the current scanning software and is part of the full driver printer software package.
OK - I found it - the reference in my first post to HP Smart application is part of an excerpt from the How to Scan document. HP Smart is indeed usable, though in the context of your situation HP Smart is even less ideal than HP Scan.
Reprint here - minus the mention of the application
HP Document - How to Scan
HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support
For example,
Topic: Frequently asked questions (FAQs)
Section: How do I scan multi-page two-sided documents with the HP full-feature driver?
-----------------------------------------------------------
I believe HP Scan is the best of a group of not-great options.
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"