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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎05-31-2019 07:23 PM

HP Recommended
Product: LaserJet Pro MFP M281cdw
Operating System: macOS 10.13 High Sierra

I have no problems receiving and sending faxes, but I cannot activate the HP Digital Fax feature to get faxes into my mailbox. 

 

The Embedded Web Server (EWS) shows only two receiving options:

  • Print Received Faxes
  • Forward Fax (where I can enter a forward fax number)

Are different EWS versions available or does HP not offer Digital Fax for all printers with integrated fax modem?

 

1 person had the same question
1 REPLY 1

‎06-01-2019 02:28 AM

HP Recommended

Hi,

Digital Fax is a feature available for select printers only, your printer does not provide any such capabilities as I can see by its specification.

 

Anyway, please ensure you do not see a Digital Fax Setup Wizard under the printer assistant, there it should be once supported.

 

Click the HP Laserjet Pro M278-M281 icon on your desktop or under Start > All Apps > HP > Your printer model.

Under Print, Scan & Fax, Within the Fax tab, look for an HP Digital Fax Setup Wizard

 

Shlomi



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